Process Improvement Specialist, (Hybrid Work Schedule) – Must have an active Secret Clearance, Linthicum Heights, MD, Immediate Hire

Job Description

Clearance required: Active Secret 

Job Requisition ID: 587378439

Synertex LLC is seeking a Process Improvement Specialist to support a U.S. Federal Government Agency in Linthicum Heights, MD.  This is a hybrid position with 4 days telework and 1 day in the office.

Benefits include 15 days PTO, paid Government Holidays, a 401k with 6% matching and an inclusion in our employee profit sharing program.


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Process Improvement Specialist


  • Actively engage in the strategic and operational planning of DCSA processes.
  • Identify business priorities and develop operational programs for implementation.
  • Identify process improvement opportunities and facilitate goal setting using customer feedback, analysis, and other systems.
  • Develop metrics that provide data for process measurement, identifying indicators for future improvement opportunities.
  • Conduct process and product reviews and audits by defining, collecting, analyzing, and reporting on quality metrics; reporting program status.
  • Tracking and reporting issues and corrective actions resulting from quality checkpoints.

Mandatory Qualifications

  • Bachelor's degree or Equivalent Experience.
  • Experience working with process improvement methodologies and/or tools.
  • Experience in analyzing operations, identifying key issues that need addressing and developing, as well as implementing and monitoring changes.
  • Experience using and applying process improvement best practices/techniques and project management skills in a structured project environment.
  • Must possess ability to multitask, prioritize and work with multiple users and applications while maintaining a professional attitude.
  • Proficient at least at a Lean Six Sigma Green Belt or experienced with CMMI.
  • Experience with Business Process Analysis/Process Improvement.
  • Proficient using MS Visio.
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