Job Description
Clearance: TS/SCI with a polygraph
Position # 604163840
Click below to directly apply for the Knowledge Manager position:
Synertex is seeking a Knowledge Manager to work with a Government Intelligence Community client in Bethesda, MD.
Benefits include competitive PTO, Government paid holidays, a 401k with 6% matching and an inclusion in our employee profit sharing program.
Responsibilities
- Develop, manage, update, and maintain KM systems (e.g., SharePoint sites, databases, and internal websites) that can serve as repositories for storing, sharing, and utilizing data.
- Advise how best to utilize KM tools that will enhance information sharing of analysis, assessments, legislative materials, policies, strategies, budget materials, IT information, and other relevant documents.
- Train system users, which may include IC partners, providing user guides as needed.
- Integrate information with other databases, as required.
- Utilize automated tools and visualizations to facilitate users’ access and ability to analyze information holdings.
- Employ specific tools for unique office needs, as required, which may include interoperability with or ability to share information with other IC or state and local partners.
- Create and maintain virtual communities of interest to enable the government customer and its partners to collaborate, store, search, and discover information; share lessons learned and best practices; and report and track metrics to assess progress against various programs, policies, and strategies.
- Develop simulations and exercises to test database readiness and communication channels.
- Continuously identify opportunities to improve exchanges of information across systems as well as the Government and private sectors.
- Maintain and update an orgranization-wide repository for instructions, Internal Process Documents (IPDs), and policy memorandum.
- Build data repositories for a variety of mission needs that easily and automatically generate a variety of visualizations to support analysis, reporting, and briefings.
Mandatory Qualifications
- Active TS/SCI with Polygraph
- BA/BS and 3+ years of experience or no degree and 9+ years of experience.
- Entry level experience with Knowledge Management processes and methodologies to include organizational studies and evaluations, system design and procedures, work simplification and measurement studies.
- Excellent oral and written communications skills, to include preparing operations and procedures manuals to assist management in operating more efficiently and effectively.
- Working knowledge of quality control/testing to provide feedback on the functioning of web features in displaying content.
- Excellent process-oriented organizational skills to ensure well-organized repository and pipeline of content for review and upload.
- Demonstrated open communication and effective collaboration with team members and supervisors to enable continuous performance improvement.
- Employ specific tools for unique office needs, as required, which may include interoperability with or ability to share information with other IC or state and local partners.